Delivery and Shipping
TCGX is working with great external shipping partners such as PostNL, DHL and UPS for Worldwide Shipping. Safe to state TCGX has already shipped over +1.500 orders worldwide and we try to ship every order using the best care possible.
Items in stock, ordered before 17:00 will be shipped on the same day as your order. Orders placed after 17:00 will be shipped the next day after your payment is confirmed. If we differentiate from our usual shipping time for any reason you will be informed immediately.
If you sent us Trading Cards upon selling purposes, we strongly advise to ship the Trading Card(s) in a Ultra-Pro sleeve and a top-loader to prevent any possible card damaging.
Trading Cards and other items are always being shipped with extreme care using Ultra-Pro sleeves and top-loader depending the size of your order. We always use air-vacuum envelopes to ensure the items quality during shipping. TCGX uses different sizes depending upon the quantity and weight.
Shipping time differentiates strongly upon the country of destination, in general most orders are being received 2-5 working days. If you'd like to know the exact shipping time please refer to our Customer Service.
|Box package (big orders)||€9.95|
|EU shipping (EU)||€6.99|
|NL shipping (NL)||€4.50|
We are not responsible for any possible delays or damaging by shipping courier, if you feel like we let you down, please feel free to get in touch with our Customer Service as we're always happy to assist.
If, for any reason, you are not satisfied with your order, it's possible to cancel/return the order within 14 days. After canceling your order you have 14 days to return the product.
The shipping costs for returning the product will not be returned by TCGX. Please make sure when returning products it's in the same state as you received the product.
Please use a Return form to receive a RMA number. After we have received the product in the same condition as sent, we will transfer the order amount to your bank account. For questions feel free to e-mail us at info[at]tcgx.wiki.